Remote Support with Paksoft
Your IT Issues—Solved, Wherever You Are
At Paksoft, we bring our IT experts right to your desktop—no matter where you are. Our Remote Support service ensures fast, effective help with minimal disruption, so you can stay focused on what matters most.
Why Choose Paksoft Remote Support?
- Instant Expert Access Reach our skilled IT professionals instantly via remote connection—without needing an on-site visit.
- Fast & Reliable Troubleshooting Whether it’s server issues, network configuration, software snags, or general glitches, we’ll resolve them efficiently.
- Secure Remote Sessions Your data’s safety is our priority. We use encrypted, authenticated connections to safeguard every session.
- Flexible Support Options Choose between scheduled or on-demand remote assistance to match your needs and availability.
- Scalable for Your Growth From single websites to multi-server infrastructures, our remote solutions scale seamlessly with your needs.
What We Support Remotely
- Servers & Networks System uptime monitoring, performance tuning, and real-time server diagnostics.
- Website & Hosting Server-level tweaks, DNS corrections, SSL certificate setup, and domain-related issues.
- System Security Malware scans, firewall configurations, patch management, and security hygiene checks.
- Data Safeguarding Remote backups, recovery solutions, and verification of your data integrity.
- Client Software & Infrastructure Support with CMS tools (e.g., WordPress), collaboration tools, and software integrations.
How It Works
- Reach Out Contact us via email at support@paksoft.org or phone at +92‑300‑2149711 to request remote assistance.
- Setup the Session We’ll guide you to establish a secure remote session—via tools like VNC® Connect or other secure access platforms.
- Remote Troubleshooting Begins Our technicians will gain temporary access to diagnose and resolve issues, while maintaining transparency throughout.
- Session Wrap-Up Once resolved, we’ll walk you through what was fixed and how. Your session ends as soon as the task is complete.
- Ongoing Proactivity (Optional) Interested in proactive care? We offer plans that include regular remote checks, performance monitoring, and scheduled optimizations—so you stay ahead of tech disruptions.
Get Started
- Small Business Plan Basic remote support, updates, domain/SSL assistance, monitoring, and 1 hour of advanced troubleshooting monthly. (As featured on our homepage.)
- Corporate Plan Includes 24/7 remote support, advanced security measures, daily backups, performance audits, and a dedicated account manager.
Contact Us
For remote support, reach out anytime:
Phone: +92‑300‑2149711
Email: support@paksoft.org
